Terms of use and Privacy Policy
Terms of Use & Privacy Policy
Effective Date: March 9, 2025
Welcome to California MusicBox and MusicBox MusicShop (“we,” “us,” or “our”). By accessing or using our services, website, and products, you agree to comply with the following Terms of Use and Privacy Policy. Please read them carefully.
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TERMS OF USE
1. Services Provided
California MusicBox offers music lessons, educational programs, and music-related courses. MusicBox MusicShop provides retail sales of musical instruments and accessories.
2. User Obligations
By using our services, you agree to:
Provide accurate and current information when registering or making purchases.
Use our services and products for lawful purposes only.
Respect intellectual property, including course materials, content, and products.
3. Payment & Fees
Payment must be made in full at the time of registration or purchase unless otherwise stated.
Music lessons and class fees are non-refundable unless canceled in accordance with our policy.
4. Cancellation Policy
We require a 24-hour cancellation notice for any scheduled music lesson or appointment. Failure to provide timely notice will result in being charged the full session fee.
5. Communications Consent
By providing your contact information, you consent to receive text messages, emails, and phone calls from us, including promotional materials and campaign ads. You may opt-out at any time by following the instructions provided in our communications.
6. Liability Waiver
You agree that California MusicBox and MusicBox MusicShop are not liable for:
Injuries sustained during in-person lessons, workshops, or events.
Damage or loss of personal property.
Dissatisfaction with educational outcomes or product performance.
7. Intellectual Property
All content, including but not limited to course materials, logos, and product descriptions, are the property of California MusicBox and MusicBox MusicShop. You may not reproduce, distribute, or use them without our written consent.
8. Termination of Services
We reserve the right to refuse service or terminate accounts for violation of these terms or harmful behavior toward staff, instructors, or students.
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PRIVACY POLICY
1. Information We Collect
We collect the following information:
Personal Information: Name, email address, phone number, and billing information.
Usage Data: Information on how you interact with our website and services.
2. How We Use Your Information
We use your information to:
Process transactions and deliver services.
Communicate about your account, lessons, and promotional campaigns.
Improve our offerings through analytics and feedback.
3. Information Sharing
We do not sell your personal information. We may share information with:
Service providers assisting with business operations.
Legal authorities when required by law.
4. Data Security
We implement industry-standard measures to protect your data, including encryption and secure servers. However, no system is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your information as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
6. Your Rights
You have the right to:
Access, correct, or delete your personal information.
Withdraw consent for promotional communications.
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Disclaimer
All services and products are provided “as is” without warranties of any kind. We are not responsible for technical issues, service interruptions, or third-party failures.
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Contact Information
For questions or concerns, please contact us at:
California MusicBox / MusicBox MusicShop
818-960-2700
8990 Tampa ave
Northridge
CA 91324
By using our services, you acknowledge that you have read, understood, and agreed to these Terms of Use and Privacy Policy.